Export PDF (printing) freezing for some users at 10%
Incident Report for Social Tables
Resolved
We identified a memory leak that was causing the print servers to shut down during peak load times. We have patched the issue which should prevent this from happening the next time load increases. We will be running stress tests on it to ensure that the issue is fully resolved.
Posted about 2 years ago. May 13, 2015 - 19:16 EDT
Monitoring
Print jobs should be running without freezing now. We are still looking into what caused the lagging.
Posted about 2 years ago. May 13, 2015 - 17:02 EDT
Investigating
Some print jobs are getting stuck at 10%. Refreshing and printing again should resolve the issue but we are working on a longer term solution.
Posted about 2 years ago. May 13, 2015 - 15:59 EDT