We identified a memory leak that was causing the print servers to shut down during peak load times. We have patched the issue which should prevent this from happening the next time load increases. We will be running stress tests on it to ensure that the issue is fully resolved.
Posted almost 3 years ago. May 13, 2015 - 19:16 EDT
Print jobs should be running without freezing now. We are still looking into what caused the lagging.
Posted almost 3 years ago. May 13, 2015 - 17:02 EDT
Some print jobs are getting stuck at 10%. Refreshing and printing again should resolve the issue but we are working on a longer term solution.
Posted almost 3 years ago. May 13, 2015 - 15:59 EDT